KinPilotOlympix Series← Back to KinPilot

KinPilot support Web · iPhone · iPad

Keep the learning journey moving.

Use these quick checks for installation, offline access, saved progress, sound, timers, and display issues across the three Olympix learning worlds.

Install the web app

On iPhone or iPad, open KinPilot in Safari, choose Share, then Add to Home Screen. On supported desktop browsers, use the install control in the address bar or browser menu.

Use KinPilot offline

Finish installation once while online so the complete learning shell can be saved. The App Store version includes the three learning worlds and Maths Quest Lab in the app and can launch without a network connection.

Progress is missing

Progress belongs to the current browser or installed app. Switching between browsers, private browsing, the website, and the App Store app creates separate local progress. Make sure storage is enabled and avoid clearing site or app data.

A challenge looks repeated

KinPilot may revisit a concept through a different solving lens to strengthen transfer. New sessions deliberately mix misconception repair, due retrieval, transfer, and new work rather than treating every recommendation as unseen content.

A Maths Quest closed before I finished

Open the same quest again to resume its locally saved workspace. Use Undo to reverse the latest completed move or Reset to rebuild from the beginning. Spinner simulations must be run again after reopening so their trial evidence matches the current design.

Timer or layout trouble

Return to Olympiad to refresh its deadline-based timer. If content is clipped, rotate the device back once, close the keyboard, and reopen the view. KinPilot supports phone, tablet, desktop, portrait, and landscape layouts.

Before reporting an issue

Note the device model, operating-system version, subject, saved grade, Practice or Olympiad, challenge title, and the steps that led to the issue. These details make it easier to reproduce a problem without sharing a learner's name or answers.