KinPilotOlympix Series← Back to KinPilot

KinPilot support Web · iPhone · iPad

Keep the learning journey moving.

Use these quick checks for installation, offline access, saved progress, sound, timers, and display issues across the three Olympix learning worlds.

Install the web app

On iPhone or iPad, open KinPilot in Safari, choose Share, then Add to Home Screen. On supported desktop browsers, use the install control in the address bar or browser menu.

Use KinPilot offline

Open each subject once while online so its learning assets can be saved. The App Store version includes the learning experience in the app and can launch without a network connection.

Progress is missing

Progress belongs to the current browser or installed app. Switching between browsers, private browsing, the website, and the App Store app creates separate local progress. Make sure storage is enabled and avoid clearing site or app data.

A challenge looks repeated

KinPilot may revisit a concept through a different solving lens to strengthen transfer. New sessions prioritize recently unseen questions, themes, strategies, and higher-level challenges before returning to familiar material.

Timer or layout trouble

Return to the Arena to refresh its deadline-based timer. If content is clipped, rotate the device back once, close the keyboard, and reopen the view. KinPilot supports phone, tablet, desktop, portrait, and landscape layouts.

Before reporting an issue

Note the device model, operating-system version, subject, division or grade band, challenge title, and the steps that led to the issue. These details make it easier to reproduce a problem without sharing a learner's name or answers.